Rostelecom has focused on developing a single Smart City digital platform. The platform comprises four types of systems — management of urban resources, social infrastructure, and utility services and the Safe City project.

In 2018, Rostelecom presented a roadmap for the Smart City programme aimed, among other things, to reduce incidents in utilities systems by up to three times, improve energy supply reliability 1.5-fold, and reduce fatal road accidents within cities. Satka in the Chelyabinsk Region, Vladikavkaz in the Republic of North Ossetia—Alania, and Novye Lyady in Perm have been selected to run the first pilots.

Rostelecom ensures the smooth operation of the e-government infrastructure providing citizens with digital access to public services.

With Rostelecom launching a back-up data centre in 2018, the system has become even more reliable. The back-up data centre will ensure the uninterrupted operation of the infrastructure in the event of incidents in the Federal Data Centre.

The e-government services are rapidly gaining traction, with the number of public services (e-government) portal users growing to 86 million in 2018, the number of visits up by 30 % year-on-year, and the volume of payments reaching RUB 52.6 billion.

Rostelecom has designed a common corporate data network for the Russian Post. The dedicated private network (IP VPN) with high-speed internet connection has provided 37 thousand postal sites with stable and modern connectivity, enabling digitization of most postal services. For example, parcels can now be picked up without producing a passport, with authentication assured through a digital signature. In addition, the network infrastructure has linked over 15 thousand Russian Post branches to data centres.

Rostelecom has developed a Unified Cyber Security Platform targeting the mass B2B segment. The platform is based on SD-WAN technology and comprises services such as protection from network attacks (Unified Threat Management), e-mail protection (Secure Email Gateway), and web application security (Web Application Firewall). By the end of 2019, the number of services will be more than doubled.